Testimonials Testimonials from Customers Below are copies from some customers who signed the RKPC Service's Guestbook. June Jackson, Cartersville, GA Roger Koo is the greatest person I know. He is my mentor, my friend and he has helped me through a multitude of crises. He set up my wireless network and new notebook. He patiently teaches me how to use the laptop, surf the web and how to navigate through Vista. Roger is my best male friend. Love you, June Jackson Joyce Howard, Cartersville, GA 30120 I wanted to upgrade my old desktop (Windows 98) to a new notebook. Roger advised me on an HP notebook that was on sale at Staples last week. It was definitely a lot of computer for the money! Roger upgraded me on my AT&T DSL to wireless and saved me money from purchasing a separate router. He installed my wireless network, set up my new notebook, clean out unwanted programs, installed numerous FREE programs for protection against Adwares, Spywares, Trojans etc as well as Free Anti-Virus and Firewall programs with instructions on how to use them. Moreover he save me $140.00 from purchasing Microsoft Office by installing a FREE equivalent software that does everything! He tutored me how to use Windows Vista, installed Yahoo Messenger so that I can use the inbuilt webcam, chat/talk (voice) to all of my relatives (view their webcams) out of state. South Beach Sun Tanning & Boutique, Cartersville, GA 30120 Tel: 770.607.1316 Roger Koo did it again. I wanted to setup a website for my business and he suggested the most reasonable web hosting service to park my domain. Roger created/maintains my website and has added me to all of the popular search engines for VERY HIGH web site RANKINGS for keywords related to my particular industry. I have a lot of new customers because of the website, its high rankings in the search engines and recommend that if you have a business, a website is the way to go. Roger will recommend what is best for your business. Check mine out. South Beach Sun Tanning Thank you once again Roger Koo. Nicki Collins, Adairsville, GA Thank you for setting up my new notebook, teaching me how to use the free security protection programs that you installed to prevent adwares, spywares, trojans, viruses and how to use Vista. For Sale: Used 3.5 yrs old Windows XP Home Edition, Gateway 2.4GHz desktop computer, 256MB Ram, 37GB HD, Monitor and Lexmark X75 all in one printer: $200.00 Joyce Howard, Cartersville, GA 30120 Roger was very helpful. He is very thorough in repairing my desktop. He also educated me how to do numerous tasks on my computer as well as how to use the internet in a secure manner. I will definitely call him again and tell other people about him. Rachel Whigham, Cartersville, GA 30120 I couldn't have gotten better service. My computer is now running much better. Thank you sooo much!!♠ Fredricka Bowman, Cartersville, GA 30121 My computer was running very slow and I called RKPC Service. Roger Koo removed adwares, spywares and trojans using numerous free programs that he installed on the computer which will help to keep my computer from future clutters. He also removed redundant programs to free more space on the hard drives. He upgraded the ram to the maximum of 2GB as I had only the original 256MB. Moreover, he signed us up with Vonage - VOIP telephone which will save us substantial amount of money every month. I strongly recommend RKPC Service for all of your computer repair needs. Sonny Neal, Cartersville, GA THIS IS THE FIRST COMPUTER EXPERT AND I DO MEAN EXPERT WHO DID NOT MAKE ME FEEL LIKE AN IDIOT WHEN IT COMES TO COMPUTERS. HE TALKED ME THROUGH PROGRAMS MADE NECESSARY REPAIRS AND WENT THE EXTRA MILE TO DO RESEARCH, SEND ME INFORMATION REGARDING UPGRADING MY COMPUTERS FOR BROADBAND AND SECURED WIRELESS NETWORK WHICH HE WILL SET UP AT MY HOME. HIS SERVICES ARE GREAT AND HIS FEES ARE VERY REASONABLE. A+++++ Karen Thomas, Marietta, Cobb County, GA Thank-you for tutoring me on how to use the computer, computer maintenance and to surf the internet. I will practice so that I can remember what to do. Thank-you also for installing free computer protection programs to prevent adwaares, spywares, trojans and viruses from infecting my computer now that I have high speed broadband from Comcast. Steve Hayes, Adairsville, Bartow County, GA I have to say at first I was very uncertain about using somebody whose name I found on the internet to work on my computer. After spending 5 1/2 hours working on my computer, I have no worries in the future as who to use. Roger is the best. He was very helpful while at my house and continued to answer several questions for me over the phone later on that night. If you need your computer worked, Roger is your man. Thanks so much Roger. Lane Pack, Cartersville, GA Roger is a life saver. I found RKPC Service on Google for Computer Repair. I called early morning and he arrived by 10:00 am and set me up with secured wireless, fixed my remote key board and even down loaded free protection. I will never call Geek Squad again. Roger is the best. Lisa Babcock, Marietta, GA I highly recommend RKPC service for any of your computer needs. Roger Koo is very experienced technician willing not only to clean up old files, introduce you to free anti-spywarwes, antivirus and firewalls, but willing to explain and provide an easy weekly maintenance guide to keep your computer running at top form. Thank you so much Mr. Koo. Micah Spaulding, Cartersville, GA Roger Koo was invalualbe in getting my computer running to it's maximum potential and downloading free spyware. Most importantly -- he speaks English. Most computer assistance is contracted overseas -- their English is difficult to understand. Roger is patient with the novice but can equally communicate with the computer expert. I highly recommend Roger Koo. Don Rainey, Cartersville, GA Great service at a reasonable price! Shirlianne Whigham, Cartersville, GA 30120 Roger is our neighbor and he volunteered to help me clean my computer by removing a virus, and at the same time he was willing to show me how to download numerous free softwares and tutored me on how to use them to better protect my notebook. Tiffani Ainsworth, Cartersville, GA 30121 I love Roger.. He's great and my pc is even better.. You will not be disappointed. South Beach Sun Tanning, 650 Henderson Dr. Ste. 107, Cartersville, Ga 30120 Tel:770-607-1316 I had a major virus that took over the entire computer and stopped us from operating our tanning softwares which affected our business. Roger Koo removed the virus, installed numerous free programs such as firewall, antivirus, adwares/spywares removal and tutored us how to use these programs and now we are back in business. Bless you Roger Koo. Phillip Zane, Rydal, Bartow County, GA 30171 After my Dell Laptop overheated and corrupted Windows XP, I was near my wits end and even Dell Tech support could not help me. Mr. Koo rebuilt my computer to its factory settings, along with several useful spyware, and firewall utilities. I will bring all my computer problems to Mr. Koo in the future. Thank you so much. Felix Ntsangou, Cartersville, GA 30120 I first took my computer to a computer store in Cartersville last year and in February 2007. They were supposed to clean up, remove spywares, adwares, trojans, viruses etc...but they failed in both attempts. I saw an advert in the Herald Tribune Newspaper for RKPC SERVICE for Computer repairs as I had a problem installing a new printer. Roger KOO came to my apartment and he found that the computer was running very slow. He installed numerous free antispywares/adwares/virus programs. These programs removed hundreds of antispywares/adwares/virus from my computer and now my computer is running very fast and efficiently. Aditionaly he added a free firewall and a antivirus program. He also installed a free word processing program which enables me to write letters in French. Moreover, Roger has tutored me in many aspects of how to protect my computer and other aspects of running computer programs. The new HP Laserjet 1020 was supposed to be Windows XP compatible but however it would not install. Roger has to confer with HP tech support in order to get the printer working. Fay Cloud, Cartersville, GA 30120 Thank you for the very thorough work you did on my computer. Jim Whigham, Cartersville, Bartow County, GA 30120 Roger cleaned up our computers, set up, secured and made our wireless internet invisible, and has followed up to keep us up and running. He is very knowledgeable and has been very helpful in solving all of our computer problems. David Byrd, Rydal, Bartow County, GA 30171 Thank you so much for your help. I will call you in the future for advise and help. Adrienne Picariello, Cartersville, GA 30120 For as long as I remember my computer has been slow. Finally, the computer just gave up and wouldn't even log on. Normally I would of just thrown the computer out and bought a new one, but of course I never backed up any of my information and my husband had important software that he no longer had the disk for. I was looking in the paper and I saw an advertisement for RKPC Service. I called Mr. Koo and the next day he came over. He was here for four hours the first two days, 8 hrs on sat. to get rid of all the viruses, worms, hijacks, deleted spywares and everything else that I didn't know anything about. He followed up with an email. I told him that I was still experiencing problems and he came over for another four hours on Monday. Mr. Koo knows what he is doing. He gave me plenty of information about computer maintenance and its functions. I am happy to say that my computer is running as if I just got it out the box. I am very greatful for his help. I was able to save information that was very important to me and my family. Did I mention that his price is very affordable. Thank you again, Mr. Koo, and I will make sure that I back up my work and clean my system every night from those awful viruses. Stoney Smith, Cartersville, GA 30120 I inherited this computer from a friend and RKPC Service did a efficient job of removing many unwanted files, deleting 1,265 critical adwares/spywares that was on the system, updated the computer with free firewall, antivirus and adwares/spyware removal programs. My computer is working very fast considering it is an old computer. RKPC service has done a great job tuning it up to make it run very efficiently. Stephanie Linares, Cartersville, GA 30121 It was a pleasure to meet you. You are very knowledgeable of computers and I look forward to doing more business with you. John Lysle, Cartersville, GA 30121 Roger Koo did an excellent of clearing up my laptop. Before I brought it to him it was sluggish and would keep freezing up. In less than 30 minutes he had it running like new. John Lysle Ron Mooney, Cartersville, GA 30120 Mr. Koo's advice on improving the search engine rankings of my site have improved my sites visibility greatly. I recommend Mr. Koo and RKPC Service without any reservations, it works. If you have computer problems that require assistance don't go to those department store service desks, you'll pay more and get less. With RKPC Service you'll get your problem repaired and get patient and friendly advice on how to keep the problem from occuring again. Sue Durrett, Cartersville, GA 30120 Very helpful, and patience with slow learners. Highly recommend.